Refund policy

Key Return Details

Return Window: 30 days from the delivery date
Refund Processing Time: Up to 10 days after we receive your return
Return Shipping Costs: Customer is responsible for return shipping costs
Restocking Fees: None
Exchanges: Accepted

You have 30 days from the delivery date to initiate a return. Items must be in their original, unused condition to be eligible. Returns cannot be accepted after the 30-day return window. All returns are subject to our Terms of Service.

Return Details

How to Initiate a Return

Please follow the steps below to return an item:

1. Contact Customer Support

Email us at info@comfleey.com with your order number and the reason for your return. Our support team will provide you with return instructions.

2. Prepare Your Package

Place the item securely in packaging. Ensure it is unused and in its original condition. Follow the instructions provided by our support team.

3. Ship Your Package

Send the package to the return address provided by our customer support team using a reliable shipping provider with tracking.
Please note: Return shipping costs are the responsibility of the customer.

4. Refund Process

Once we receive and inspect your return, your refund will be processed within up to 10 days. Refunds are issued to the original payment method.

Return Address

The return address will be provided by our customer service team after your return request is approved.
Please do not send returns without contacting us first.

Important Notes

Non-Returnable Items:
Items that show signs of wear, damage, or misuse are not eligible for return.

Exchanges:
If you wish to exchange an item, please contact us at: info@comfleey.com

Damaged or Incorrect Items:
If your order arrives damaged or incorrect, contact us immediately at: info@comfleey.com with your order number and clear photos of the issue. We will resolve this at no additional cost.

Cancellations

If you wish to cancel your order, please contact us as soon as possible at: info@comfleey.com
Once an order has been processed, cancellation cannot be guaranteed.