Privacy policy

This Privacy Policy describes how Comfleey (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://comfleey.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. We will post the updated version on the Site and revise the “Last Updated” date where required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The information collected depends on how you interact with our Site and Services.

In addition to the uses described below, we may use personal information to communicate with you, improve our Services, comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of our users.

What Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you provide directly may include:

Contact details such as name, shipping address, billing address, phone number, and email address
Order information including purchased items, payment confirmation, and delivery details
Account information such as login credentials and account security details
Customer support communications, including messages sent to us via email or other channels

You may choose not to provide certain information; however, this may limit your ability to use some features of the Services.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”), including:

Device and browser information
IP address
Network connection details
Interaction data related to browsing and purchasing behavior

This information is collected using cookies, pixels, and similar tracking technologies.

Information We Collect from Third Parties

We may receive personal information from third parties, including:

Shopify, which powers our online store
Payment processors, who collect payment information to process transactions
Advertising and analytics partners, who may collect information via cookies and tracking technologies

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use personal information to process orders, accept payments, fulfill shipments within the United States, manage accounts, handle returns or exchanges, and provide customer support.

Marketing and Advertising

We may use personal information to send promotional communications or display advertisements. You may opt out of marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect, prevent, and respond to fraudulent or malicious activity.

Service Improvement

We analyze user interactions to improve functionality, performance, and user experience.

Cookies

We use cookies and similar technologies to operate and improve our Site. These include cookies necessary for functionality, analytics, and marketing.

For information about Shopify-related cookies, please visit:
https://www.shopify.com/legal/cookies

You can manage cookie preferences through the cookie banner on our website or via your browser settings. Disabling cookies may impact site functionality.

How We Disclose Personal Information

We may disclose personal information in the following situations:

With service providers who perform services on our behalf (payment processing, fulfillment, analytics, customer support)
With marketing and advertising partners, subject to their privacy policies
With affiliates within our corporate structure
To comply with legal obligations or enforce our Terms of Service
In connection with a business transaction such as a merger or acquisition

We do not sell sensitive personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

Security and Retention of Your Information

While we implement reasonable security measures, no system is completely secure. Information retention depends on operational, legal, and contractual requirements.

Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction or deletion of personal information
Request data portability
Opt out of targeted advertising or marketing communications
Restrict or object to certain data processing activities

You may exercise these rights by contacting us using the information below. We may verify your identity before fulfilling requests.

Complaints

If you have concerns about how we process personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.